Contact Us

Tuesday - Friday, 11:00 am – 4:00 pm (PST) Saturday 11:00 am – 6:00 pm (PST)

Q: Do you have a phone number I can call?

A: No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high-quality responses by email, so you’re always talking to a human that can help first-hand.

Feel free to message us anytime with any questions or comment via email: hannah@the118co.com

We will do our best to respond as soon as possible.